Documentation

For some of our customers, it may be desirable or necessary to receive certain types of documentation. Here we provide an overview of the possibilities.

Mandatory safety documentation

The European REACH regulation requires suppliers of hazardous substances to provide a safety data sheet in certain cases. In addition, this regulation indicates how this SDS must be layed out and what it must contain.

For all raw materials that we sell, such a document is available in Dutch and English on this page.

Additional documentation

Our policy for additional documentation has changed significantly as of July 2025.

Old situation

Until July 2025, we always charged the costs for creating additional documentation to the customer who ordered it. The reason for this was that creating and keeping documentation up to date costs a lot of time and money, while only a very small part of our customers needed this documentation. We therefore found it unreasonable to include these costs in the product price, as most wholesalers do.

However, because we received more and more requests and clearly attracted more and more business customers who do need this information, we decided to change this approach. We will offer the documentation ‘for free’ and increase the prices of the products to cover the costs.

New situation

As of July 2025, we will no longer charge these costs for the standard additional documentation, that is:

• The CoA (Certificate of Analysis) or the analysis report: everything that can be different per batch
• The 1Doc, a combined document with specifications, allergens, IFRA data and other non-batch-dependent data.

For all raw materials that we sell, these documents are or will become available in English on this page.

Transition period

Because we only created or updated the additional documentation after it was ordered, we only made it for a limited part of our products and batches. The rest will have to be created. This is a huge job, which we are trying to complete within a year and a half. Until then, not all additional documentation is immediately available.

Anyone who wants to can indicate to our customer service which documentation they would like to have made faster, we try to take that into account. Professional customers (that is everyone in the EU with a VAT number) can adopt documentation: for a payment of € 20,00 per document, this document will be given priority over all other documentation, except for the documentation that has already been adopted.

Custom documentation

A 1Doc and a CoA are based on the information that our suppliers provide us. In some cases more information is needed. Think of determining a peroxide count or a GC analysis. We can sometimes have this made for you, we will charge the costs for this. The costs depend on the type of determination.

The same applies to translating documentation into languages ??other than those previously indicated: that is possible, but the costs for this will be charged.